Delete in the app
Go to Profile (प्रोफ़ाइल) → Delete account (अकाउंट हटाएं) and confirm with हाँ, अकाउंट हटाएं ("Yes, delete account"). Deleting your account also cancels any running subscription at Razorpay, so no further charges are made. If we cannot reach Razorpay at that moment, the app shows an error and nothing is deleted; please try again or cancel first (Profile (प्रोफ़ाइल) → Manage subscription (सब्सक्रिप्शन मैनेज करें) → Cancel (रद्द करें)).
Request by email
Email [email protected] from any address with your registered phone number. We verify your identity and start processing within 48 hours.
What is deleted
- Your name
- Your login sessions (you are logged out on every phone)
- Your push notification token
- Your app usage events (for example, which videos you viewed or shared)
- The video link through which you first installed the app
- On the phone you delete from: your photo, your personalised videos and any camera captures
What is retained, and why
- Your mobile number: to enforce one ₹1 trial per mobile number and to prevent fraud and abuse. It is not used to contact you after deletion.
- Subscription and payment records (subscription status, dates and charges, and Razorpay reference IDs): we must keep these for legal, accounting and tax purposes.
If you log in again with the same number later, you start with a new, empty profile; the ₹1 trial is not available again.
Your photo was only ever on your phone. It is removed from the phone you delete from, and from any phone when you uninstall the app.