Information we collect
- Phone number, to log you in and identify your account.
- Your name, to place it on videos.
- Subscription and payment status (trial, active, cancelled, failed).
- Push notification token, to send reminders and notifications.
- App usage events, such as which videos you view or share.
Your UPI and card details are handled by Razorpay. We never receive or store them.
Your photo
Your profile photo never leaves your device. Placing it on a video happens on your phone, and we never upload it to our servers.
How we use information
To provide the service, log you in, manage subscriptions and payments, send reminders, provide support, prevent fraud and abuse, and improve the app. We do not sell your personal information.
Third-party services
- Razorpay: payment processing and UPI Autopay mandates.
- WhatsApp: we send your login one-time password (OTP) to your phone number as a WhatsApp message.
- Meta (Facebook) SDK: ad attribution and app events (such as registration, trial start and subscription), so we can tell which ads work. The SDK may read your device's advertising ID; you can reset or delete it in your phone's settings.
- Firebase Cloud Messaging (Google): push notifications.
- Cloudflare: hosting of our website and servers.
- Google Fonts: this website loads its fonts from Google, so your browser sends your IP address and browser details to Google when you visit. The app does not use Google Fonts.
Each provider processes data under its own privacy policy and only for the purpose above.
Data retention
We keep account data while your account is active. When you delete your account, we erase your name, login sessions, push token, app usage events and the video link you installed from. We retain two things: your mobile number, to enforce one ₹1 trial per number and to prevent fraud, and your subscription and payment records, for legal, accounting and tax purposes, for as long as the law requires. See Delete Account for the full list.
Your rights and account deletion
You may ask us to access, correct or delete your information. To delete your account, follow the steps on our Delete Account page.
Children
Bhakti Status is intended only for people aged 18 and above.
Grievances and complaints
In line with the Information Technology Act, 2000 and the rules made under it (including the IT Rules, 2021):
Grievances and complaints: [email protected] — we acknowledge within 48 hours and aim to resolve within 15 days.
Postal address: Troak Interactive Media Private Limited, FN A 104, Uber Verdant, Phase-2, Sarjapura Main Road, Carmelaram, Bengaluru, Karnataka 560035, India
Governing law and changes
This policy is governed by the laws of India. If we change it, we will update this page and the date above.